Customer Testimonials

The team at Preferential strive to offer you great service, every time, but don’t take our word for it, read what our customers say about us:-

“I would like others to know how fairly and promptly Preferential behaved in a genuine claim, even in the case of dental treatment and just how reasonable their excess waiver charge appears when a claim arises.” (PM)

“The polite and friendly manner with which my claim was conducted soon put me at my ease. I was very impressed and it was a real pleasure to have the reassurance of comprehensive holiday cover worldwide." (DW)

“Your staff were most reassuring and helpful throughout and the costs were met without a hitch, the whole episode being dealt with very professionally and efficiently." (DB)

“This flexibility in approach from Preferential allowed us to continue our dream trip rather than convalescing back at home” (ND)

“The treatment I received was very good and it was all paid for by Preferential. I would like to thank you very much." (PB)

A big thank-you to all of our customers for taking the time to write to us.

Feedback is essential in helping us continue to provide a great service, so let us know what you think of our website, our customer service team or any aspect of the Preferential experience and your comments could appear on our website.

Email carolinesnedker@preferential.co.uk